At Scandinavian Airlines, I specialise in frontend development with a focus on post-travel customer engagement. I led the full migration of the SAS Customer Service portal to Next.js, rebuilding it from scratch to improve accessibility, scalability and UX, while ensuring uninterrupted customer case submissions. I architected the app using modular principles, introduced consistent and accessible UI/UX patterns and added key navigation and form features, aimed at modernising the portal and making it more stable. I also established quality guidelines, documentation and comprehensive tests to support onboarding and long-term maintainability. I owned all QA and pre-release testing and mentored teammates to ensure alignment with the app’s architecture and patterns. The migration resulted in a 100% success rate for case submissions, a major reduction in technical debt and faster feature delivery.
Currently, I maintain that codebase and I am also involved in frontend objectives, in both mono- and polyrepo cross-team projects, focused on digitalising and replacing legacy systems. I oversee adherence to patterns, code quality and accessibility and also support backend integrations (Express) and regularly implement new features and A/B tests for the customer service team.
At Scandinavian Airlines, I specialise in frontend development with a focus on post-travel customer engagement. I led the full migration of the SAS Customer Service portal to Next.js, rebuilding it from scratch to improve accessibility, sca...
React
NextJS
TypeScript
Azure
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Kibana
Jest
Playwright
Cypress
GrowthBook
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Turborepo
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